Skip to content
Black Friday all November: see the deals

Last updated November 2026

Privacy Policy

The short version: we use your information to care for you and to run our business. We never sell it, and we keep health information out of our marketing.

Who we are

Body Health & Mind Center is a day spa and medical spa at 807 North Roan Street, Johnson City, Tennessee 37601. This policy explains what information we collect through our website, social media pages and emails, how we use it, and the choices you have.

What we collect

Information you give us. When you send a message through our contact form, call, or email us, we receive your name, email address, phone number and anything you write.

Information collected automatically. Like most websites, ours uses cookies and similar tools to learn which pages are visited, what device and browser are used, roughly where visitors are located, and which link or ad brought them here.

What we don’t collect on this website. We don’t ask for medical or health information through the website. Please don’t include medical details in the contact form; we’ll follow up by phone.

How we use it

We use your information to answer your questions, help you book and manage appointments, send offers you’ve asked to receive, understand how our website and ads are working, and show our ads to people who may be interested in our services.

Booking, gift cards and Aveda

Online booking, payments and gift cards are handled by Boulevard, our booking provider, and its privacy policy applies to the information you enter there. Aveda+ Rewards and online Aveda purchases are handled by Aveda under its own privacy policy.

Cookies, analytics and advertising

We use analytics and advertising tools from companies such as Google, Meta (Facebook and Instagram) and TikTok. These tools help us count visits, see which posts and ads lead to bookings, and show our ads to people who have visited our site.

We don’t place advertising tracking on pages or forms that collect health information.

You can block or delete cookies in your browser settings, and you can manage the ads you see through your Google, Facebook, Instagram and TikTok ad settings.

Your health information

Health history and treatment records you share with us at the spa are kept confidential and separate from our website and marketing. We never sell them or use them for advertising.

When we share information

We don’t sell your personal information. We share it only with companies that help us run our business, such as our booking, website, email and analytics providers, and only so they can provide those services. We may also share information when the law requires it.

Emails and texts

If you sign up for emails or texts, you can stop them at any time by using the unsubscribe link in any email or replying STOP to any text.

Keeping information safe

We take reasonable steps to protect the information we hold. No website or system can be completely secure, so please contact us right away if you think your information has been misused.

Children

Our website is not meant for children under 13, and we don’t knowingly collect information from them.

Your choices

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, where the law allows. Contact us using the details below.

Changes to this policy

If we update this policy, we’ll post the new version on this page with a new date.

Contact us

Questions about this policy or your information? Reach us at info@bodyhealthandmind.com, call (423) 282-9713, or write to Body Health & Mind Center, 807 North Roan Street, Johnson City, TN 37601.